GENERAL GUIDELINES, CANCELATION POLICY, AND EXPIRATION DATES
For Events and Classes:
If registration and payment have not been made online prior to arrival, all attendees must register and make payment upon arrival and before entering class or event.
Please arrive at least 15-20 minutes before class or event starts to allow enough time for registration and payment process.
We kindly request no eating in the spa/meditation rooms. Only sealed, unspillable liquid containers are allowed.
Help us keep a quiet environment and respect ongoing classes. Please silence or turn off mobile devices upon entering class or event.
Please be considerate of other students/attendees by keeping your voice down when class is in session or when entering or leaving the room.
Event Cancellation Policy:
You may cancel the event without charge 24 hours prior to the event and have 30 days to utilize the credit for another event.
You will only be able to reschedule for the same event category, if available.
Notice that some events occur only once, and in this case, you will be charged full price for the event without refunds.
Private Appointment Cancellation Policy:
You may cancel your appointment without charge 24 hours prior to the appointment.
Expires 30 days from the date of purchase. Please ensure to reschedule the appointment promptly.
No refund or exchange for no-shows or for not calling to reschedule 24 hours prior to the appointment date.
Classes Cancellation Policy:
You may cancel your class registration 24 hours before the class starts. In this case, the class will be credited to your Mindbody account for you to use prior to the expiration date of the purchase. See class description for the class expiration date.
No refund or exchange for no-shows and for not calling to reschedule before the class starts.
Classes start on time, and doors will close. There is a maximum of 10 minutes for late arrivals. After 10 min of class starting entrance to the class will not be allowed. Out of respect to the teacher and other students. Please arrive on time.
A single class purchase expires 30 days after the sale date.
10 Class Mix and Match Package expires 3 months after purchase.
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