For Events and Classes:
- If registration and payment have not been made online prior to arrival, all attendees must register and make payment upon arrival and before entering class.
- Please arrive at least 20-15 minutes before class starts to allow enough time for registration and payment process.
- We kindly request no eating in the spa/meditation room. Only sealed, unspillable liquid containers are allowed.
- Help us keep a quiet environment and respect ongoing classes. Please silence or turn off mobile devices upon entering class/event.
- Please be considerate of other students/attendees by keeping your voice down when class is in session or when entering or leaving the room.
Event Cancellation Policy:
- Expires upon commencement of the event. You may extend the expiration for only 30 days if you call prior to the event commencement time. You will only be able to reschedule for the same event category, if available. Notice that some events occur only once, and in this case, you will be charged full price for the event without refunds.
Private Appointment Cancellation Policy:
- You may cancel your appointment without charge at any time before 5 pm prior to the appointment date.
- Expires 30 days from the date of purchase. Please ensure to schedule the appointment promptly.
- No refund or exchange for no-shows or for not calling to reschedule before 5 pm prior to the appointment date.
Classes Cancellation Policy:
- You may cancel your class registration any time before the class starts. In this case, the class will be credited to your Mindbody account for you to use prior to the expiration date of the purchase. See class description for the class expiration date.
- No refund or exchange for no-shows and for not calling to reschedule before the class starts.
- Classes start on time, and doors will close. There is a maximum of 10 minutes for late arrivals Arrivals after 10 min of class start will not be allowed with respect to the teacher and other students. Please arrive on time.
- A single class purchase expires 37 days after the sale date.
- The “buy 3 classes, get 1 free” package expires 37 days after the sale date.
- The “buy 6 classes, get 2 free” package expires 67 days after the sale date.